Shipping Policy
Welcome to TheWorldMall! We are delighted to offer shipping exclusively within the United Arab Emirates. This Shipping Policy serves as your comprehensive guide to understanding the shipping procedures for purchases made through our online e-commerce store, located in the United Arab Emirates. By utilizing our website and completing a purchase, you are consenting to adhere to the rules outlined in this policy. If these rules do not align with your preferences, we kindly suggest refraining from using our website or making any purchases.
Selling Country: United Arab Emirates
Currency: AED
Shipping Cost: Free Shipping (Monday to Friday GST)
Handling Time: 0 to 4 Business Days
Transit Time: 5 to 6 Business Days
Order Cut-Off Time: 11 AM
Delivery Location: Customer’s Address
Change of Shipping Address: Don't hesitate to get in touch with Customer Support
1.1 UAE Customers: We provide complimentary standard shipping to all customers within the United Arab Emirates
1.2 International Shipping: Please visit our store www.theworldmall.com for International Shipping
1.3 Shipping Location: Deliveries are made to the customer’s address.
Processing, Transit Time, and Order Cut-Off Time (Monday to Friday GST)
2.1 Processing Time: Our aim is to process and fulfill orders promptly. Typically, orders are processed within 0-4 business days of the purchase date.
2.2 Transit Time: Following processing, the estimated transit time for delivery within the United Arab Emirates 5-6 business days. Please note that transit times may vary based on the destination and any unforeseen circumstances or delays caused by third-party shipping carriers.
2.3 Order Cut-Off Time: Orders must be placed by 11 AM GST to be processed on the same day.
Shipping Methods
3.1 Standard Shipping: We offer standard shipping for all orders within the United Arab Emirates. The specific shipping method used will be determined by our chosen shipping provider.
Shipping Cost: We provide free shipping for all customers located within the United Arab Emirates
Change of Shipping Address: Once an order is in transit, we are unable to change the delivery address. If you need to modify the delivery address, please notify us within 24 hours after placing an order.
Order Tracking
4.1 Tracking Information: Upon shipment of your order, we will provide you with a tracking number or link to monitor the progress of your package. You can use this information to track your shipment’s journey.
4.2 Delivery Updates: Our shipping provider may send delivery updates via email or SMS notifications. These updates will keep you informed about the estimated delivery date and any potential alterations to the delivery schedule.
Address Accuracy
5.1 Shipping Address: Ensuring accuracy and completeness of the shipping address during purchase is your responsibility. We cannot be held accountable for any delays or delivery issues arising from an incorrect or incomplete address provided by the customer.
Order Cancellation or Returns
If you decide to cancel your order before receiving it, we can accommodate the cancellation request any time before dispatch. For orders already dispatched, please refer to our Return page for instructions: Refund and Returns Policy
Product Damaged in Transit
Should you detect damage to a package during transit, please decline acceptance of the parcel from the courier and promptly contact our customer support.